top of page

Data protection

Introduction

​

With the following data protection declaration, we would like to inform you about which types of your personal data (hereinafter also referred to as "data") we process for which purposes and to what extent. The data protection declaration applies to all processing of personal data carried out by us, both within the framework the provision of our services and, in particular, on our websites, in mobile applications and within external online presences, such as our social media profiles (hereinafter collectively referred to as "online offer").

The terms used are not gender specific.

As of November 18, 2022

​

Created with the data protection generator.de by Dr. Thomas Schwenke

​

Table of Contents

 

  • Introduction

  • Responsible

  • Overview of processing

  • Relevant legal bases

  • Safety measures

  • Transmission of personal data

  • Data processing in third countries

  • deletion of data

  • Use of cookies

  • Provision of the online offer and web hosting

  • Blogs and publication media

  • Contact and request management

  • application process

  • Web analysis, monitoring and optimization

  • Online marketing

  • Customer reviews and rating methods

  • Presence in social networks (social media)

  • Plugins and embedded functions and content

  • Change and update of the privacy policy

  • Rights of data subjects

  • definitions of terms

 

responsible

Practice owner (from January 2023):
Jugoslav Erceg, specialist in neurology
dr med. Oliver Mennicken, specialist in neurology
 
Practice address:
Mainzer Landstrasse 236
60326 Frankfurt 

​

Email address: 

kontakt@ng-ffm.de

 

Phone:

069-733168

 

Imprint: 

https://www.ng-ffm.de/impressum

 

Overview of processing

The following overview summarizes the types of data processed and the purposes of their processing and refers to the data subjects.

​

Types of data processed

  • inventory data.

  • location data.

  • Contact details.

  • content data.

  • contract data.

  • usage data.

  • Meta/Communication Data.

  • applicant data.

  • Event Data (Facebook).

 

Categories of data subjects

  • Customers.

  • communication partner.

  • user.

  • applicant.

 

purposes of processing

  • Provision of contractual services and customer service.

  • Contact Requests and Communication.

  • Safety measures.

  • range measurement.

  • tracking.

  • conversion measurement.

  • target group building.

  • Management and response to inquiries.

  • application process.

  • feedback.

  • Marketing.

  • Profiles with user-related information.

  • target group building.

  • Provision of our online offer and user-friendliness.

  • information technology infrastructure.

 

Relevant legal bases

Below you will find an overview of the legal bases of the GDPR, on the basis of which we process personal data. Please note that, in addition to the provisions of the GDPR, national data protection regulations may apply in your or our country of residence or domicile. If more specific legal bases are relevant in individual cases, we will inform you of them in the data protection declaration.

 

  • Consent (Art. 6 Para. 1 S. 1 lit. a) GDPR) - The person concerned has given their consent to the processing of their personal data for a specific purpose or several specific purposes .

  • Fulfillment of contract and pre-contractual inquiries (Art. 6 Para. 1 S. 1 lit. b) DSGVO) - The processing is necessary for the fulfillment of a contract to which the data subject is party, or for the implementation of pre-contractual Measures required, which are taken at the request of the data subject.

  • Legitimate interests (Art. 6 Para. 1 S. 1 lit. f) GDPR) - The processing is necessary to protect the legitimate interests of the person responsible or a third party, unless the interests or fundamental rights and Fundamental freedoms of the data subject, which require the protection of personal data, prevail.

  • Application procedure as a pre-contractual or contractual relationship (Art. 6 Para. 1 lit. b) GDPR) - Insofar as special categories of personal data within the meaning of Art. 9 Para. 1 GDPR are used as part of the application procedure (e.g. health data, such as severe disability or ethnic origin) may be requested from applicants so that the person responsible or the person concerned can exercise the rights arising from employment law and the law on social security and social protection and fulfill his or her obligations in this regard can be processed in accordance with Art. 9 (2) b. GDPR, in the case of protecting the vital interests of applicants or other persons in accordance with Art. 9 (2) lit. c. DSGVO or for the purposes of health care or occupational medicine, for the assessment of the employee's ability to work, for medical diagnostics, care or treatment in the health or social area or for the administration of systems and services in the health or social area in accordance with Art. 9 Paragraph 2 lit. h. GDPR. In the case of a notification of special categories of data based on voluntary consent, their processing takes place on the basis of Article 9 Paragraph 2 lit. GDPR.

 

In addition to the data protection regulations of the General Data Protection Regulation, national data protection regulations apply in Germany. This includes in particular the law on the protection against misuse of personal data in data processing (Federal Data Protection Act - BDSG). In particular, the BDSG contains special regulations on the right to information, the right to erasure, the right to object, the processing of special categories of personal data, processing for other purposes and transmission as well as automated decision-making in individual cases including profiling. Furthermore, it regulates data processing for the purposes of the employment relationship (§ 26 BDSG), in particular with regard to the establishment, implementation or termination of employment relationships and the consent of employees. Furthermore, state data protection laws of the individual federal states may apply.

​

Safety measures

We take appropriate technical and organizational measures in accordance with the legal requirements, taking into account the state of the art, the implementation costs and the type, scope, circumstances and purposes of the processing as well as the different probabilities of occurrence and the extent of the threat to the rights and freedoms of natural persons to ensure a level of protection appropriate to the risk.

The measures include, in particular, securing the confidentiality, integrity and availability of data by controlling physical and electronic access to the data as well as access, input, disclosure, securing availability and their separation. Furthermore, we have set up procedures that ensure the exercise of data subject rights, the deletion of data and reactions to data threats. Furthermore, we already take the protection of personal data into account during the development or selection of hardware, software and processes in accordance with the principle of data protection, through technology design and through data protection-friendly default settings.

 

Shortening of the IP address: If IP addresses are processed by us or by the service providers and technologies used and the processing of a complete IP address is not necessary, the IP address will be shortened (also referred to as "IP masking"). The last two digits or the last part of the IP address after a point are removed or replaced by placeholders. The purpose of shortening the IP address is to prevent or make it much more difficult to identify a person based on their IP address.

 

TLS encryption (https): In order to protect your data transmitted via our online offer, we use TLS encryption. You can recognize such encrypted connections by the prefix https:// in the address line of your browser.

 

Transmission of personal data

As part of our processing of personal data, it may happen that the data is transmitted to other bodies, companies, legally independent organizational units or persons or that it is disclosed to them. The recipients of this data can include, for example, service providers commissioned with IT tasks or providers of services and content that are integrated into a website. In such a case, we observe the legal requirements and, in particular, conclude appropriate contracts or agreements with the recipients of your data that serve to protect your data.

 

Data processing in third countries

If we process data in a third country (i.e. outside the European Union (EU), the European Economic Area (EEA)) or the processing within the framework of the use of third-party services or the disclosure or transmission of data to other persons, bodies or companies takes place, this is only done in accordance with the legal requirements. 

Subject to express consent or contractually or legally required transmission, we only process or have the data processed in third countries with a recognized level of data protection, contractual obligation through so-called standard protection clauses of the EU Commission, if there are certifications or binding internal data protection regulations (Art. 44 to 49 DSGVO, Information page of the EU Commission: https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection_de).

​

deletion of data

The data processed by us will be deleted in accordance with the legal requirements as soon as your consent to processing is revoked or other permissions are no longer applicable (e.g. if the purpose of processing this data no longer applies or it is not required for the purpose). If the data is not deleted because it is required for other, legally permissible purposes, its processing will be limited to these purposes. This means that the data will be blocked and not processed for other purposes. This applies, for example, to data that must be stored for commercial or tax reasons or whose storage is necessary to assert, exercise or defend legal claims or to protect the rights of another natural or legal person. 

As part of our data protection information, we can provide users with further information on the deletion and storage of data that applies specifically to the respective processing.

 

Use of cookies

Cookies are small text files or other memory notes that store information on end devices and read information from the end devices. For example, to save the login status in a user account, the content of a shopping cart in an e-shop, the content accessed or the functions used in an online offer. Cookies can also be used for various purposes, e.g. for the purpose of functionality, security and comfort of online offers as well as the creation of analyzes of visitor flows. 

 

Notes on consent: We use cookies in accordance with legal regulations. Therefore, we obtain prior consent from users, except where not required by law. In particular, consent is not necessary if the storage and reading of the information, including cookies, is absolutely necessary in order to provide the users with a telemedia service (i.e. our online offer) that they have expressly requested. The revocable consent is clearly communicated to the users and contains the information on the respective cookie use.

Notes on the legal basis under data protection law: On which legal basis under data protection law we process the personal data of users with the help of cookies depends on whether we ask users for their consent. If the users consent, the legal basis for the processing of your data is the declared consent. Otherwise, the data processed with the help of cookies will be processed on the basis of our legitimate interests (e.g. in the commercial operation of our online offer and improving its usability) or, if this is done in the context of fulfilling our contractual obligations, if the use of cookies is necessary to enable our to fulfill contractual obligations. We will explain the purposes for which we process cookies in the course of this data protection declaration or as part of our consent and processing processes.

 

Storage duration: In terms of storage duration, the following types of cookies are distinguished:

​

  • Temporary cookies (also: session cookies)

  • Permanent cookies: Permanent cookies remain stored even after the end device is closed. For example, the login status can be saved or preferred content can be displayed directly when the user visits a website again. Likewise, the user data collected with the help of cookies can be used to measure reach. Unless we provide users no explicit information on the type and storage period of cookies (e.g. when obtaining consent), users should assume that cookies are permanent and the storage period is up to two years can.

 

General information on revocation and objection (opt-out): Users can revoke the consent they have given at any time and also object to the processing in accordance with the legal requirements in Art. 21 GDPR. Users can also declare their objection via their browser settings, e.g. by deactivating the use of cookies (which can also limit the functionality of our online services). You can also object to the use of cookies for online marketing purposes via the websites https://optout.aboutads.info and https://www.youronlinechoices.com/  be explained.

 

Further information on processing processes, procedures and services:

​

  • Processing of cookie data on the basis of consent: We use a cookie consent management process, in the context of which the consent of the user to the use of cookies, or in the context of the cookie -Consent management procedure and providers can be obtained and managed and revoked by the users. The declaration of consent is stored here so that the query does not have to be repeated and to be able to prove the consent in accordance with the legal obligation. The storage can take place on the server side and/or in a cookie (so-called opt-in cookie, or with the help of comparable technologies) in order to be able to assign the consent to a user or his device. Subject to individual information about the providers of cookie management services, the following information applies: The duration of the storage of the consent can be up to two years. A pseudonymous user identifier is created and stored with the time of the consent, information on the scope of the consent (e.g. which categories of cookies and/or service providers) and the browser, system and end device used.

​

Provision of the online offer and web hosting

We process user data in order to be able to provide our online services to them. For this purpose we process the IP address of the user, which is necessary to transmit the content and functions of our online services to the browser or the end device of the user.

​

  • Types of data processed: usage data (e.g. websites visited, interest in content, access times); Meta/communication data (e.g. device information, IP addresses); Content data (e.g. entries in online forms).

  • Affected persons: User (e.g. website visitors, users of online services).

  • Purposes of processing: Provision of our online offer and user-friendliness; Information technology infrastructure (operation and provision of information systems and technical devices (computers, servers, etc.)); Safety measures.

  • Legal bases: Berechtigt Interests (Art. 6 Para. 1 S. 1 lit. f) GDPR).

 

Further information on processing processes, procedures and services:

​

  • Provision of online offer on rented storage space: To provide our online offer, we use storage space, computing capacity and software that we rent from a corresponding server provider (also called "web hoster") or obtain from another source;_cc781905-5cde-3194 -bb3b-136bad5cf58d_Rechtsbasis: Legitimate interests (Art. 6 Para. 1 S. 1 lit. f) GDPR).

  • Collection of access data and log files: Access to our online offer is logged in the form of so-called "server log files". The address and name of the retrieved websites and files, date and time of retrieval, amounts of data transferred, notification of successful retrieval, browser type and version, the user's operating system, referrer URL (the previously visited page) and, as a rule, IP Addresses and the requesting provider belong. The server log files can be used for security purposes, e.g. to avoid overloading the server (especially in the case of abusive attacks, so-called DDoS attacks) and on the other hand to reduce the load on the server and ensure its stability; Rechtsbasis: Legitimate interests (Art. 6 Para. 1 S. 1 lit. f) GDPR);_cc781905-5cde-3194-bb3b- 136bad5cf58d_deletion of data: Log file information is stored for a maximum of 30 days and then deleted or made anonymous. Data whose further storage is required for evidence purposes are excluded from deletion until the respective incident has been finally clarified.

  • E-mail dispatch and hosting:  The web hosting services we use also include the dispatch, receipt and storage of e-mails. For these purposes, the addresses of the recipients and senders as well as other information regarding the e-mail dispatch (e.g. the providers involved) and the content of the respective e-mails are processed. The aforementioned data can also be processed for SPAM detection purposes. We ask you to note that e-mails are generally not sent in encrypted form on the Internet. As a rule, e-mails are encrypted during transport, but (unless a so-called end-to-end encryption method is used) not on the servers from which they are sent and received. We can therefore not assume any responsibility for the transmission path of the e-mails between the sender and the receipt on our server; Rechtsbasisn: Berechtige Interests (Art. 6 Para. 1 S. 1 lit. f) GDPR).

  • Wix: Hosting and software used to create, host, and operate websites, blogs, and other online offerings; Service providers: Wix Ltd., Nemal St. 40, 6350671 Tel Aviv, Israel; Rechtsbasis: Legitimate interests (Article 6 (1) sentence 1 lit. f) GDPR) ; Website: https://www.wix.com/; Privacy Policy: https://www.wix.com/about/privacy; Order processing contract: https://www.wix.com/about/privacy-dpa-users; More information: As part of the aforementioned Wix services, data may also be sent to Wix Inc., 500 Terry A. Francois Boulevard, San Francisco, California 94158, USA are transmitted on the basis of standard contractual clauses or an equivalent data protection guarantee as part of further processing on behalf of Wix.

 

Blogs and publication media

We use blogs or comparable means of online communication and publication (hereinafter "publication medium"). The data of the readers are processed for the purposes of the publication medium only insofar as it is necessary for its presentation and the communication between authors and readers or for reasons of security. In addition, we refer to the information on the processing of visitors to our publication medium in the context of this data protection notice.

​

  • Types of data processed: inventory data (e.g. names, addresses); Contact information (e.g. email, phone numbers); Content data (e.g. entries in online forms); Usage data (e.g. websites visited, interest in content, access times); Meta/communication data (e.g. device information, IP addresses).

  • Affected persons: User (e.g. website visitors, users of online services).

  • Purposes of processing: Provision of contractual services and customer service; Feedback (e.g. collecting feedback via online form); Provision of our online offer and user-friendliness; Safety measures; Management and response to inquiries.

  • Legal bases: Berechtigt Interests (Art. 6 Para. 1 S. 1 lit. f) GDPR).

 

Further information on processing processes, procedures and services:

​

  • Comments and posts: When users leave comments or other posts, their IP addresses may be stored based on our legitimate interests. This is for our security if someone leaves illegal content in comments and posts (insults, forbidden political propaganda, etc.). In this case, we can be prosecuted for the comment or contribution and are therefore interested in the identity of the author. Furthermore, we reserve the right to process the information provided by the user for the purpose of spam detection on the basis of our legitimate interests. We reserve our right on the same legal basis In the case of surveys, we reserve the right to store the IP addresses of the users for the duration of the surveys and to use cookies in order to avoid multiple voting stored permanently by us until the user objects; Rechtsbasisn: Legitimate interests (Art. 6 Para. 1 S. 1 lit. f) DSGVO).

 

Contact and request management

When contacting us (e.g. via contact form, e-mail, telephone or via social media) as well as in the context of existing user and business relationships, the details of the requesting person are processed to the extent necessary to answer the contact request and any requested measures.

​

  • Types of data processed: contact details (e.g. email, phone numbers); Content data (e.g. entries in online forms); Usage data (e.g. websites visited, interest in content, access times); Meta/communication data (e.g. device information, IP addresses).

  • Affected persons: Communication partner.

  • Purposes of processing: contact requests and communication; managing and responding to inquiries; Feedback (e.g. collecting feedback via online form); Provision of our online offer and user-friendliness.

  • Legal bases: Legitimate interests (Art. 6 Para. 1 S. 1 lit. f) GDPR); Fulfillment of contract and pre-contractual inquiries (Art. 6 Para. 1 S. 1 lit. b) DSGVO).

 

Further information on processing processes, procedures and services:

  • Contact form: If users contact us via our contact form, e-mail or other communication channels, we process the data communicated to us in this context to process the request;_cc781905-5cde-3194-bb3b -136bad5cf58d_Rechtsbasis: Contract fulfillment and pre-contractual inquiries (Art. 6 Para. 1 S. 1 lit. b) GDPR), legitimate interests (Art. 6 Para. 1 S. 1 lit. f) GDPR) .

​

application process

The application process requires that applicants provide us with the data required for their assessment and selection. What information is required can be found in the job description or, in the case of online forms, from the information there. 

In principle, the required information includes personal information such as name, address, a contact option and proof of the qualifications required for a position. On request, we will also be happy to tell you what information is required.

If made available, applicants can send us their applications using an online form. The data is transmitted to us in encrypted form using state-of-the-art technology. Applicants can also send us their applications via email. However, please note that e-mails are generally not sent in encrypted form on the Internet. As a rule, e-mails are encrypted during transport, but not on the servers from which they are sent and received. We can therefore not assume any responsibility for the transmission path of the application between the sender and receipt on our server. 

For the purposes of searching for applicants, submitting applications and selecting applicants, we can use applicant management or recruitment software and platforms and services from third parties in compliance with legal requirements.

Applicants are welcome to contact us about the method of submitting the application or to send us the application by post.

Processing of special categories of data: If special categories of personal data within the meaning of Art. 9 Para. 1 GDPR (e.g. health data, such as severe disability or ethnic origin) are requested from applicants during the application process, In order for the person responsible or the person concerned to be able to exercise the rights arising from labor law and the law on social security and social protection and to fulfill his or her obligations in this regard, their processing is carried out in accordance with Article 9 Paragraph 2 Letter b . GDPR, in the case of protecting the vital interests of applicants or other persons in accordance with Art. 9 (2) lit. c. DSGVO or for the purposes of health care or occupational medicine, for assessing the employee's ability to work, for medical diagnostics, for care or treatment in the health or social area or for the administration of systems and services in the health or social area in accordance with Art. 9 paragraph 2 letter h. GDPR. In the case of a notification of the special categories of data based on voluntary consent, their processing takes place on the basis of Article 9 Paragraph 2 lit. GDPR.

 

Deletion of data: The data provided by the applicants can be processed by us in the event of a successful application for the purposes of the employment relationship. Otherwise, if the application for a job offer is not successful, the data of the applicants will be deleted. The applicants' data will also be deleted if an application is withdrawn, which applicants are entitled to do at any time. The deletion takes place, subject to a justified revocation by the applicant, at the latest after a period of six months, so that we can answer any follow-up questions about the application and meet our obligations to provide evidence from the regulations on the equal treatment of applicants. Invoices for any reimbursement of travel expenses are archived in accordance with tax regulations.

​

Inclusion in an applicant pool: Inclusion in an applicant pool, if offered, is based on consent. Applicants are informed that their consent to be included in the talent pool is voluntary, has no influence on the ongoing application process and that they can revoke their consent at any time for the future.

​

  • Types of data processed: inventory data (e.g. names, addresses); Contact information (e.g. email, phone numbers); Content data (e.g. entries in online forms); Applicant data (e.g. personal details, postal and contact addresses, the documents belonging to the application and the information contained therein, such as cover letter, curriculum vitae, certificates and other information about a specific position or voluntarily provided by applicants about their person or qualifications) .

  • Affected persons: Bewerber.

  • Purposes of processing: Application procedure (justification and any later implementation and possible later termination of the employment relationship).

  • Legal basis: Application procedure as a pre-contractual or contractual relationship (Art. 6 Para. 1 lit. b) GDPR).

 

Web analysis, monitoring and optimization

The web analysis (also referred to as "reach measurement") serves to evaluate the flow of visitors to our online offer and can include behavior, interests or demographic information about the visitors, such as age or gender, as pseudonymous values. With the help of the range analysis, we can, for example, identify at what time our online offer or its functions or content are used most frequently or invite people to use them again. We can also understand which areas need optimization. 

In addition to web analysis, we can also use test procedures, for example to test and optimize different versions of our online offering or its components.

Unless otherwise stated below, profiles, ie data summarized for a usage process, can be created for these purposes and information can be stored in a browser or in a terminal device and read from it. The information collected includes, in particular, websites visited and elements used there, as well as technical information such as the browser used, the computer system used and information on usage times. If users have given their consent to us or the providers of the services we use to collect their location data, location data can also be processed.

The IP addresses of the users are also saved. However, we use an IP masking process (ie pseudonymization by shortening the IP address) to protect users. In general, no clear user data (e.g. e-mail addresses or names) are stored in the context of web analysis, A/B testing and optimization, but pseudonyms. This means that we and the providers of the software used do not know the actual identity of the users, but only the information stored in their profiles for the purposes of the respective process.

​

  • Types of data processed: usage data (e.g. websites visited, interest in content, access times); Meta/communication data (e.g. device information, IP addresses).

  • Affected persons: User (e.g. website visitors, users of online services).

  • Purposes of processing: Range measurement (e.g. access statistics, recognition of returning visitors); Profiles with user-related information (creating user profiles); Tracking (e.g. interest/behavioural profiling, use of cookies); Provision of our online offer and user-friendliness.

  • Security measures: IP masking (pseudonymization of the IP address).

  • Legal bases: Consent (Art. 6 Para. 1 S. 1 lit. a) GDPR).

 

Further information on processing processes, procedures and services:

​

​

Online marketing

We process personal data for online marketing purposes, which may include in particular the marketing of advertising space or the presentation of advertising and other content (collectively referred to as "content") based on the potential interests of users and the measurement of their effectiveness._cc781905-5cde-3194-bb3b -136bad5cf58d_

For these purposes, so-called user profiles are created and stored in a file (so-called "cookie") or similar processes are used, by means of which the information about the user relevant to the presentation of the aforementioned content is stored. This information can include, for example, content viewed, websites visited, online networks used, but also communication partners and technical information such as the browser used, the computer system used and information on usage times and functions used. If users have consented to the collection of their location data, this can also be processed.

The IP addresses of the users are also saved. However, we use available IP masking procedures (ie pseudonymization by shortening the IP address) to protect users. In general, no clear user data (such as e-mail addresses or names) are stored as part of the online marketing process, but pseudonyms. This means that we and the providers of the online marketing process do not know the actual identity of the users, only the information stored in their profiles.

The information in the profiles is usually stored in the cookies or by means of similar processes. These cookies can later generally also be read on other websites that use the same online marketing process and analyzed for the purpose of displaying content, as well as supplemented with further data and stored on the server of the online marketing process provider.

As an exception, clear data can be assigned to the profiles. This is the case, for example, if the users are members of a social network whose online marketing process we use and the network connects the user's profile with the aforementioned information. We kindly ask you to note that users can make additional agreements with the providers, e.g. by giving their consent during registration.

In principle, we only receive access to summarized information about the success of our advertisements. However, we can use so-called conversion measurements to check which of our online marketing processes have led to a so-called conversion, ie, to a contract with us, for example. The conversion measurement is only used to analyze the success of our marketing measures.

Unless otherwise stated, please assume that cookies used will be stored for a period of two years.

​

  • Types of data processed: content data (e.g. entries in online forms); Usage data (e.g. websites visited, interest in content, access times); Meta/communication data (e.g. device information, IP addresses); Event data (Facebook) ("Event data" is data that can be transmitted by us to Facebook, e.g. via Facebook pixels (via apps or other means) and relates to people or their actions; Data includes, for example, information about visits to websites, interactions with content, functions, installation of apps, purchases of products, etc. The event data is processed in order to form target groups for content and advertising information (custom audiences); event data do not contain the actual content (such as comments written), no login information and no contact information (i.e. no names, e-mail addresses and telephone numbers).Event data will be deleted by Facebook after a maximum of two years formed target groups with the deletion of our Facebook account).

  • Affected persons: User (e.g. website visitors, users of online services).

  • Purposes of processing: Range measurement (e.g. access statistics, recognition of returning visitors); Tracking (e.g. interest/behavioural profiling, use of cookies); Conversion measurement (measurement of the effectiveness of marketing measures); target group formation; Marketing; Profiles with user-related information (creating user profiles); Target group formation (determination of target groups relevant for marketing purposes or other output of content); Provision of our online offer and user-friendliness.

  • Security measures: IP masking (pseudonymization of the IP address).

  • Legal bases: Consent (Art. 6 Para. 1 S. 1 lit. a) GDPR).

  • Objection option (opt-out): We refer to the data protection notices of the respective providers and the objection options specified for the providers (so-called "Opt-Out")._cc781905 -5cde-3194-bb3b-136bad5cf58d_If no explicit opt-out option has been specified, you can turn off cookies in your browser settings. However, this can limit the functions of our online offer. We therefore also recommend the following opt-out options, which are offered in summary for the respective areas: a) Europe: https://www.youronlinechoices.euCanada: https://www.youradchoices.ca/choices. c) USA: https://www.aboutads.info/choices. d) Cross-territory: https://optout.aboutads.info.

 

Further information on processing processes, procedures and services:

​

  • Facebook pixel and target group formation (custom audiences): With the help of the Facebook pixel (or comparable functions, for the transmission of event data or contact information via interfaces in apps), Facebook is able to to determine the visitors of our online offer as a target group for the presentation of advertisements (so-called "Facebook Ads"). Accordingly, we use the Facebook pixel so that the Facebook ads we have placed are only available to users on Facebook and within the services of the partners cooperating with Facebook (so-called "Audience Network" https://www.facebook.com/audiencenetwork/ ) who have also shown an interest in our online offer or who have certain characteristics (e.g. interest in certain topics or products that are evident from the websites visited) that we transmit to Facebook ( so-called "custom audiences"). With the help of the Facebook pixel, we also want to ensure that our Facebook ads correspond to the potential interests of users and are not annoying. With the help of the Facebook pixel, we can also use the Facebook pixel to measure the effectiveness of the Facebook ads for Understand statistical and market research purposes by seeing whether users were redirected to our website after clicking on a Facebook ad (so-called "conversion measurement"); Service provider: Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland;_cc781905-5cde-3194-bb3b-13 6bad5cf58d_Rechtsbasis: Consent (Art. 6 paragraph 1 sentence 1 lit. a) GDPR); Website: https://www.facebook.com; Privacy Policy:https://www.facebook.com/about/privacy; More information: Event Data of users, ie behavioral and interest data, are processed for the purposes of targeted advertising and audience building on the basis of the agreement on joint responsibility ("Addendum for those responsible", https://www.facebook.com/legal/controller_addendum) processed. Joint controllership is limited to the collection and transmission of data to Meta Platforms Ireland Limited, an EU based company. Further processing of the data is the sole responsibility of Meta Platforms Ireland Limited, which in particular concerns the transmission of the data to the parent company Meta Platforms, Inc. in the USA (on the basis of the agreement between Meta Platforms Ireland Limited and Meta Platforms, Inc. concluded standard contractual clauses).

  • Facebook advertisements: Placement of advertisements within the Facebook platform and evaluation of the ad results; Service provider: Meta Platforms Ireland Limited., 4 Grand Canals Square Ireland , Grand Canal Harbour, Dublin 2, Ireland; Legal basis: Consent (Art. 6 Para. 1 S. 1 lit. a) GDPR);_cc781905-5cde- 3194-bb3b-136bad5cf58d_Website: https://www.facebook.com; Privacy Policy: https://www.facebook.com/about/privacy; Objection option (opt-out): We refer to the data protection and advertising settings in the user profile on the Facebook platform as well as within the framework of Facebook's consent process and Facebook's contact options to exercise information and other data subject rights in Facebook's data protection declaration; More information: Event User data, ie behavior and interest information, is used for the purposes of targeted advertising and the formation of target groups on the basis of the agreement on joint responsibility ("addendum for those responsible", https://www.facebook.com/legal/controller_addendum) processed. Joint controllership is limited to the collection and transmission of data to Meta Platforms Ireland Limited, an EU based company. Further processing of the data is the sole responsibility of Meta Platforms Ireland Limited, which in particular concerns the transmission of the data to the parent company Meta Platforms, Inc. in the USA (on the basis of the agreement between Meta Platforms Ireland Limited and Meta Platforms, Inc. concluded standard contractual clauses).

  • Google Ads and conversion measurement: We use the online marketing process "Google Ads" to place ads in the Google advertising network (eg, in search results, in videos, on websites, etc.) so that they Are displayed to users who have a presumed interest in the ads (so-called "conversion"). We also measure the conversion of the ads. However, we only find out the anonymous total number of users who clicked on our ad and were forwarded to a page with a so-called "conversion tracking tag". However, we do not receive any information that could be used to identify users; Service provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland;_cc781905-5cde -3194-bb3b-136bad5cf58d_Legal basis: Consent (Art. 6 Para. 1 S. 1 lit. a) GDPR); Website:_cc781905-94-bb3b-31.94-bb3b -136bad5cf58d_https://marketingplatform.google.com; Privacy Policy: https://policies.google.com/privacy; More information: Types of processing and processed data: https://privacy.google.com/businesses/adsservices; Data processing conditions between controllers and standard contractual clauses for third country transfers of data: https://business.safety.google/adscontrollerterms.

 

Customer reviews and rating methods

We participate in review and rating processes to evaluate, optimize, and promote our services. If users rate us via the rating platforms or methods involved or give us feedback in any other way, the general terms and conditions of business or terms of use and the data protection notices of the providers also apply. As a rule, the evaluation also requires registration with the respective providers. 

In order to ensure that the reviewers have actually used our services, we transmit the data required for this with regard to the customer and the service used to the respective rating platform (including name, e-mail address and order number or article number). This data is only used to verify the authenticity of the user.

​

  • Types of data processed: contract data (e.g. subject matter, term, customer category); Usage data (e.g. websites visited, interest in content, access times); Meta/communication data (e.g. device information, IP addresses).

  • Data subjects: clients; Users (e.g. website visitors, users of online services).

  • Purposes of processing: Feedback (e.g. collecting feedback via online form); Marketing.

  • Legal bases: Berechtigt Interests (Art. 6 Para. 1 S. 1 lit. f) GDPR).

 

Further information on processing processes, procedures and services:

​

  • Evaluation widget: We integrate so-called "evaluation widgets" into our online offer. A widget is a function and content element integrated into our online offer that displays variable information. It can be in the form of a seal, for example or similar elements, sometimes also called "badges". The corresponding content of the widget is displayed within our online offer, but it is retrieved at that moment from the servers of the respective widget provider. This is the only way to always keep the current one Content is shown, especially the current rating. For this purpose, a data connection must be established from the website accessed within our online offer to the widget provider's server and the widget provider receives certain technical data (access data, including IP address) that are necessary so that the content of the widget can be delivered to the user's browser Furthermore, the widget provider receives information that users have visited our online offer. This information can be stored in a cookie and used by the widget provider to identify which online offers that participate in the evaluation process have been visited by the user. The information can be stored in a user profile and used for advertising or market research purposes; Rechtsbasisn: Legitimate interests (Art. 6 Para. 1 S. 1 lit. f) GDPR).

  • Jameda: assessment platform; Service provider: Jameda GmbH, St.-Cajetan-Str. 41, 81669 Munich, Germany; Rechtsbasisn: Legitimate interests (Art. 6 Para. 1 S. 1 lit. f) GDPR);_cc781905-5cde-3194- bb3b-136bad5cf58d_Website: https://www.jameda.de; Privacy Policy: https://www.jameda.de/jameda/datenschutz.php.

  • Google Customer Reviews: Service to collect and/or display customer satisfaction and opinions; Service Provider: Google Ireland Street, Gordon House Barrow Limited , Dublin 4, Ireland -136bad5cf58d_AGB: https://support.google.com/merchants/topic/7259129?hl=en&ref_topic=7257954; Privacy Policy: https://policies.google.com/privacy; More information: In the context of obtaining customer reviews, an identification number and time for the business transaction to be evaluated, in the case of review requests sent directly to customers, the customer's e-mail address and processes their information on their country of residence as well as the review information themselves; Further information on the types of processing and the processed data: https://privacy.google.com/businesses/adsservices; Data Processing Terms for Google Advertising Products: Information on Serviceshttps://business.safety.google/adscontrollerterms.

 

Presence in social networks (social media)

We maintain online presences within social networks and process user data in this context in order to communicate with the users active there or to offer information about us.

We would like to point out that user data can be processed outside of the European Union. This can result in risks for the user, because it could make it more difficult to enforce the user's rights, for example.

Furthermore, user data is usually processed within social networks for market research and advertising purposes. For example, usage profiles can be created on the basis of usage behavior and the resulting interests of users. The usage profiles can in turn be used, for example, to place advertisements inside and outside the networks that presumably correspond to the interests of the user. For these purposes, cookies are usually stored on the users' computers, in which the usage behavior and the interests of the users are stored. Furthermore, data can also be stored in the usage profiles independently of the devices used by the users (especially if the users are members of the respective platforms and are logged in to them).

For a detailed description of the respective forms of processing and the possibility of objection (opt-out), we refer to the data protection declarations and information provided by the operators of the respective networks.

Also in the case of requests for information and the assertion of data subject rights, we would like to point out that these can be asserted most effectively with the providers. Only the providers have access to the data of the users and can take appropriate measures and provide information directly. If you still need help, you can contact us.

​

  • Types of data processed: contact details (e.g. email, phone numbers); Content data (e.g. entries in online forms); Usage data (e.g. websites visited, interest in content, access times); Meta/communication data (e.g. device information, IP addresses).

  • Affected persons: User (e.g. website visitors, users of online services).

  • Purposes of processing: contact requests and communication; Feedback (e.g. collecting feedback via online form); Marketing.

  • Legal bases: Berechtigt Interests (Art. 6 Para. 1 S. 1 lit. f) GDPR).

 

Further information on processing processes, procedures and services:

​

  • Instagram: Social Network; Service Provider: Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland  legal basis: legitimate interests (Art. 6 para. 1 sentence 1 lit. f) GDPR); Website:https://www.instagram.com; Privacy Policy: https://instagram.com/about/legal/privacy.

  • Facebook pages: Profile within the social network Facebook - We are jointly responsible with Meta Platforms Ireland Limited for the collection (but not further processing) of data from visitors to our Facebook page (so-called_cc781905- 5cde-3194-bb3b-136bad5cf58d_"Fanpage"). This data includes information about the types of content users view or interact with, or the actions they take (see under “Things done and provided by you and others” in the Facebook Data Policy: https://www.facebook.com/policy), as well as information about the devices used by the users (e.g. IP addresses, operating system, browser type, language settings, cookie data; see under "Device information" in the Facebook data policy: https://www.facebook.com/policy). As explained in the Facebook Data Policy under "How do we use this information?", Facebook also collects and uses information to provide analytics services, called "Page Insights," to site operators so that they can gain insights into how people are using their Pages and interact with the content associated with them. We have entered into a special agreement with Facebook ("Page Insights Information", https://www.facebook.com/legal/terms/page_controller_addendum), in which it is regulated in particular which security measures Facebook must observe and in which Facebook has declared its willingness to fulfill the rights of the data subject (ie users can, for example, send information or requests for deletion directly to Facebook). The rights of users (in particular to information, deletion, objection and complaints to the competent supervisory authority) are not restricted by the agreements with Facebook. For more information, see "Page Insights Information" (https://www.facebook.com/legal/terms/information_about_page_insights_data); Service provider: Meta Platforms Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland; cc781905-5cde-3194-bb3b-136bad5cf58d_legal bases: -5cde-3194-bb3b-136bad5cf58d_Legitimate interests (Art. 6 Para. 1 S. 1 lit. f) GDPR); Website: https://www.facebook.com; Privacy Policy:https://www.facebook.com/about/privacy; Standard contractual clauses (ensuring the level of data protection when processing in third countries): https://www.facebook.com/legal/EU_data_transfer_addendum; More information: Agreement on shared responsibility: https://www.facebook.com/legal/terms/information_about_page_insights_data. Joint controllership is limited to the collection and transmission of data to Meta Platforms Ireland Limited, an EU based company. Further processing of the data is the sole responsibility of Meta Platforms Ireland Limited, which in particular concerns the transmission of the data to the parent company Meta Platforms, Inc. in the USA (on the basis of the agreement between Meta Platforms Ireland Limited and Meta Platforms, Inc. concluded standard contractual clauses).

  • LinkedIn Ireland Unlimited Company, Wilton Plaza Wilton Place, Dublin_cc 2,190; 3194-bb3b-136bad5cf58d_legal basis: legitimate interests (Art. 6 para. 1 sentence 1 lit. f) GDPR); website:_cc781905.94-bb331-94-bb331-5cde-bb331 -136bad5cf58d_https://www.linkedin.com; Privacy Policy: https://www.linkedin.com/legal/privacy-policy; order processing contract:https://legal.linkedin.com/dpa; Standard contractual clauses (ensuring the level of data protection when processing in third countries): https://legal.linkedin.com/dpa; Objection option (opt-out):https://www.linkedin.com/psettings/guest-controls/retargeting-opt-out.

  • Xing: Social network; Service provider: New Work SE, Am Strandkai 1, 204578 Hamburg-4-05-97cde19, Germany; bb3b-136bad5cf58d_Legal basis: Legitimate interests (Art. 6 Para. 1 S. 1 lit. f) GDPR); Website: https://www.xing.de; Privacy Policy:https://privacy.xing.com/de/datenschutzerklaerung.

​

Plugins and embedded functions and content

We integrate functional and content elements into our online offer that are obtained from the servers of their respective providers (hereinafter referred to as "third-party providers"). These can be, for example, graphics, videos or city maps (hereinafter uniformly referred to as "content" ).

The integration always presupposes that the third-party providers of this content process the IP address of the user, since without the IP address they could not send the content to their browser. The IP address is therefore required for the display of this content or functions. We endeavor to only use content whose respective providers only use the IP address to deliver the content. Third-party providers can also use so-called pixel tags (invisible graphics, also known as "web beacons") for statistical or marketing purposes. The "pixel tags" can be used to evaluate information such as visitor traffic on the pages of this website. The pseudonymous information can also be stored in cookies on the user's device and contain, among other things, technical information about the browser and the operating system, websites to be referred to, the time of the visit and other information on the use of our online offer and can also be linked to such information from other sources.

​

  • Types of data processed: usage data (e.g. websites visited, interest in content, access times); Meta/communication data (e.g. device information, IP addresses); Location data (information about the geographical position of a device or a person).

  • Affected persons: User (e.g. website visitors, users of online services).

  • Purposes of processing: Provision of our online offer and user-friendliness; Provision of contractual services and customer service.

  • Legal bases: Berechtigt Interests (Art. 6 Para. 1 S. 1 lit. f) GDPR).

 

Further information on processing processes, procedures and services:

​

  • Google Fonts (obtained from Google Server): Acquisition of fonts (and symbols) for the purpose of technically safe, maintenance-free and efficient use of fonts and symbols with regard to topicality and loading times, their uniform representation and consideration possible licensing restrictions. The provider of the fonts is informed of the IP address of the user so that the fonts can be made available in the user's browser. In addition, technical data (language settings, screen resolution, operating system, hardware used) are transmitted that are necessary for the provision of the fonts depending on the devices used and the technical environment. This data can be processed on a server of the font provider in the USA; Service provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland;_cc781905 -5cde-3194-bb3b-136bad5cf58d_legal bases: legitimate interests (Article 6(1) sentence 1 lit. f) GDPR); website:_cc781905-cc5cde-905- 3194-bb3b-136bad5cf58d_https://fonts.google.com/; Privacy Policy: https://policies.google.com/privacy.

  • Google Maps: We integrate the maps of the service "Google Maps" from the provider Google. The processed data may include, in particular, IP addresses and location data of users; Service provider: Google Cloud EMEA Limited, 70 Sir John Rogerson's Quay, Dublin 2, Ireland;_cc781905 -5cde-3194-bb3b-136bad5cf58d_legal bases: legitimate interests (Article 6(1) sentence 1 lit. f) GDPR); website:_cc781905-cc5cde-905- 3194-bb3b-136bad5cf58d_ https://mapsplatform.google.com/; Privacy Policy: https://policies.google.com/privacy.

  • reCAPTCHA: We integrate the "reCAPTCHA" function in order to be able to recognize whether entries (e.g. in online forms) are made by people and not by automatically acting machines (so-called "bots"). The processed data may include IP addresses, information about operating systems, devices or browsers used, language settings, location, mouse movements, keystrokes, length of stay on websites, previously visited websites, interactions with ReCaptcha on other websites, possibly cookies and results of manual recognition processes ( e.g. answering questions asked or selecting objects in pictures). Data processing is based on our legitimate interest in protecting our online offering from abusive automated crawling and spam; Service provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4 , Ireland; legal basis: legitimate interests (Art. 6 para. 1 sentence 1 lit. f) GDPR); Website:  https://www.google.com/recaptcha/; Privacy Policy:https://policies.google.com/privacy; Opt-out option: Opt-out plugin: https://tools.google.com/dlpage/gaoptout?hl=de,  Advertising settings: https://adssettings.google.com/authenticated.

 

Change and update of the privacy policy

We ask you to inform yourself regularly about the content of our data protection declaration. We will adapt the data protection declaration as soon as the changes in the data processing we carry out make this necessary. We will inform you as soon as the changes require your cooperation (e.g. consent) or other individual notification.

If we provide addresses and contact information of companies and organizations in this data protection declaration, please note that the addresses can change over time and ask you to check the information before contacting us.

 

Rights of data subjects

As a data subject, you have various rights under the GDPR, which result in particular from Art. 15 to 21 GDPR:

​

  • Right of objection: You have the right, for reasons arising from your particular situation, to object at any time to the processing of your personal data, which is based on Article 6 Paragraph 1 lit. e or f GDPR; this also applies to profiling based on these provisions. If the personal data concerning you is processed in order to operate direct advertising, you have the right to object at any time to the processing of your personal data for the purpose of such advertising; this also applies to profiling insofar as it is associated with such direct advertising.

  • Right of withdrawal for consent: You have the right to withdraw your consent at any time.

  • Right to information: You have the right to request confirmation as to whether the data in question is being processed and information about this data as well as further information and a copy of the data in accordance with the legal requirements.

  • Right to rectification: In accordance with legal requirements, you have the right to request the completion of the data concerning you or the correction of incorrect data concerning you.

  • Right to deletion and restriction of processing: In accordance with the legal requirements, you have the right to demand that the data concerning you be deleted immediately, or alternatively, in accordance with the legal requirements, to restrict the processing of the data to request data.

  • Right to data transferability: You have the right to receive data relating to you that you have provided to us in accordance with the legal requirements in a structured, common and machine-readable format or to have it transmitted to another person responsible demand.

  • Complaint to the supervisory authority: According to the legal requirements and without prejudice to any other administrative or judicial remedy, you also have the right  to a data protection supervisory authority , in particular a supervisory authority in the Member State in which you are usually located, the supervisory authority of your place of work or the place of the alleged infringement, to lodge a complaint if you believe that the processing of your personal data violates the GDPR.

 

definitions of terms

This section provides you with an overview of the terms used in this data protection declaration. Many of the terms are taken from the law and defined above all in Art. 4 GDPR. The legal definitions are binding. The following explanations, on the other hand, are intended primarily for understanding. The terms are sorted alphabetically.

 

  • Conversion measurement: Conversion measurement (also known as "visit action evaluation") is a procedure with which the effectiveness of marketing measures can be determined. For this purpose, a cookie is usually stored on the user's device within the website on which the marketing measures take place and then called up again on the target website. For example, we can use this to understand whether the ads we placed on other websites were successful. 

  • Personal data: "Personal data" means any information relating to an identified or identifiable natural person (hereinafter "data subject"); an identifiable natural person is one who can be identified directly or indirectly, in particular by means of assignment to an identifier such as a name, an identification number, location data, an online identifier (e.g. cookie) or one or more special features, expressing the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. 

  • Profiles with user-related information: The processing of "profiles with user-related information", or "profiles" for short, includes any type of automated processing of personal data, which consists in using this personal data to to analyse, evaluate or, in order to to predict them (e.g. interests in certain content or products, click behavior on a website or location). Cookies and web beacons are commonly used for profiling purposes. 

  • Range measurement: The range measurement (also known as web analytics) is used to evaluate the flow of visitors to an online offer and can include the behavior or interests of visitors in certain information, such as website content. With the help of the range analysis, website owners can, for example, see at what time visitors visit their website and what content they are interested in. This enables them, for example, to better adapt the content of the website to the needs of their visitors. Pseudonymous cookies and web beacons are often used for range analysis purposes in order to recognize returning visitors and thus obtain more precise analyzes of the use of an online offer. 

  • Location data: location data is created when a mobile device (or another device with the technical requirements for location determination) connects to a radio cell, a WLAN or similar technical mediators and location determination functions. Location data is used to indicate at which geographically determinable position on earth the respective device is located. Location data can e.g. B. can be used to display map functions or other information dependent on a location. 

  • Tracking: One speaks of "tracking" when the behavior of users can be traced across several online offers. As a rule, behavior and interest information with regard to the online offers used is stored in cookies or on the servers of the providers of tracking technologies (so-called profiling).This information can then be used, for example, to show users advertisements that are likely to match their interests. 

  • Person responsible: The "responsible person" is the natural or legal person, authority, institution or other body that alone or jointly with others decides on the purposes and means of processing personal data._cc781905- 5cde-3194-bb3b-136bad5cf58d_

  • Processing: "Processing" means any operation or series of operations carried out with or without the aid of automated procedures in connection with personal data. The term goes far and covers practically every handling of data, be it collection, evaluation, storage, transmission or deletion. 

  • Target group formation: One speaks of target group formation (or "custom audiences") when target groups are determined for advertising purposes, e.g. display of advertisements. For example, based on the interest of a user in certain products or topics in the Internet it can be concluded that this user is interested in advertisements for similar products or the online shop in which he viewed the products. "Lookalike audiences" (or similar target groups) are referred to when the content that is considered suitable is displayed to users whose profiles or interests presumably correspond to the users for whom the profiles were created. Cookies and web beacons are usually used for the purpose of creating custom audiences and lookalike audiences. 

Data protection

bottom of page